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The dentists were all so friendly and knowledgeable, and take the time to explain everything and check in with you during the procedures. The clinic is very modern and comfortable, and now it's not scary to visit the dentist :) Highly recommend this clinic!
Great dental clinic! The staff are all very professional and friendly, the place is extremely tidy, all the technology is very modern. I had many cavities to be done but they were very efficient yet gentle during the procedure.
Thank you ladies!
We are only two visits in but we know that we have found our new dentist!
After years of my husband putting off basic dentist visits due to poor experiences including anxiety and pain, he walked out of his first visit saying ‘wow they were amazing!’. It is a lovely fresh and comfortable clinic with dentists that truly care about gentle patient care and quality dentistry. We even received a congratulations message when they remembered our wedding day! Thanks again!
Writing this review from the perspective of a fellow dentist:
My visit to Hearts Dental was overall a great experience would highly recommend.
Came here because was a student of Dr. Qing back in the days of dental school in the University of Melbourne. All my treatments were performed by Dr. Sophia. My first visit was for a filling. Dr. Sophia was very gentle, patient, and is a perfectionist ensuring I have a good filling while being very efficient. I did not sit for long and the filling was done. No issues and no sensitivity, nice and smooth with flossing till now. I also had my wisdom teeth extracted here. My experience was a pain-free surgical extraction executed flawlessly and meticulously by Dr. Sophia with guidance and assistance by Dr. Qing. My lower wisdom teeth were on the verge of requiring referral to oral surgeon specialists. While Dr. Sophia was experienced and more focused in Root canal treatments and other aspects of general dentistry, she was willing to constantly refresh and expand herself to other aspects of dentistry. Dr. Qing, on the other hand, is a humble, experienced dentist with over 13 years of clinical experience who enjoys teaching students back in the days when she used to be a clinical demonstrator in Melbourne Dental School. Dr. Sophia and Dr. Qing are both lovely, responsible and caring dentists who truly put their “heart” in looking after their patients, and the clinic name “Hearts Dental” says it all.
Firstly, thank you so much Dr Qing for all the treatments and I really appreciate the wonderful work you’ve done. You’ve been gentle, careful and so thoughtful, made me feel so well looked after. Overall, I'm very pleased with the service I received from the minute I walked in the clinic and up to the end of my appointment, and I can honestly say, it is by far my best one. I’m quite happy that all of my dental concerns have been addressed. Most of all, I got a better understanding of my dental condition, far more enlightening and reassuring than my previous dentist whom I thought at that time was my best one.
Also on behalf of my two daughters who had their dental appointment that same day, we want to thank Dr Sophia for an impressive job of looking after them (not a single crying moment or tantrum!), making it a truly enjoyable dental experience especially for the youngest one as it’s her first time. Dr Sophia is really great with kids as she makes them feel at ease, and she’s able to communicate well to make them listen and follow. She also educated the girls about dental hygiene which has got them engaged in looking after their teeth.
We highly recommend Hearts Dental, and certainly looking forward to our next dental appointment :)