Possibly the worst customer service experience ever. I bought a tv from them which was faulty. They refused to honour the 3yr warranty period so i had to try first the ACCC and ultimately small claims tribunal to force them to provide warranty assistance. Even then they replaced the tv with a lower spec model than the faulty one.
Seriously avoid these guys as their customer service is non existent. Also ignore the fake reviews which give them 5 stars. For example Hugh Lams review below is questionable given he is an employee of the company ! I would give them zero stars if i could. Hopefully my review helps somebody else avoid the pain of dealing with this company.
Avoid. Avoid. Avoid.
Absolutely wonderful service, I rang up Saturday morning requiring a TV cabinet and hoping for a delivery on Monday , the owner went above and beyond and delivered the cabinet Saturday afternoon.
Definitely would recommend 👍