I can’t recommend Botanica day spa enough and the welcoming and friendly staff make it a great place to be. I’ve been using Elemis skincare now for over 12 months, recommended by Botanica day spa staff and it’s the best thing I’ve ever put on my skin. I feel very looked after as a customer and definitely a very happy returning customer.
The best experience and facial I have had yet! I am a facial addict and attend a lot of day spas in Australia and around the world and I have to say that the facial at Botanica blew me away, it really felt customised to my needs and the staff seem to be extremely knowledgeable around skin and how to achieve my goals. I have now purchased a course of facials at Botanica and can’t wait to keep seeing my skin results, thank you ladies!
Very disappointed. Many shortfalls compared to Hyatt and Langham. Some include: very close quarters where there was no place to change or bathrooms and for lockers, during the massage I kept hearing foot steps doors opening and closing and people talking. We where not asked if we liked any scents in particular. They stopped the massage at 60min and didn’t even know that I had ordered the 75min massage with the foot massage. Lady kept exhaling loudly and I could feel her breath on my skin. I also paid for the spa and pool $40 per person and we walked into a very tight room with a full tiny jacuzzi and very loud atmosphere, not a relaxing environment. The one and only shower in there would not lock from the inside! Very out dated. Expected a lot more from this establishment. I won’t be coming back.